The General Soft Drinks Co Ltd (GSD)

General Soft Drinks Co Ltd: General Soft Drinks Co Ltd manufactures a wide range of soft drinks across Malta. We do this for brands owned by The Coca-Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca-Cola bottler and are the sole licensed bottler for TCCC products in Malta. We employ over 240 people in Malta and Gozo at our manufacturing site, offices, and distribution centres. Our Company is committed to minimising the environmental impact of our products and operations, focusing on recycling. water stewardship energy and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Cappy Juices and Powerade. We also import. sell and distribute other brands including Monster, Bavaria, Stella Artois, Berlin Beer, Lowenbrau, and Cafe' Mauro on behalf of other brand owners.

To assist the logistics operations by providing internal and external transportation services.

TASKS:
<ul>
<li>To drive company vehicles as needed both in and out of company premises if and when instructed by the Warehouse Coordinator.&nbsp;</li>
<li>To perform client deliveries in emergency situations.</li>
<li>To collect the waste generated by the Production department and the Purchasing and stores department on a daily basis and ensure that all waste is collected.</li>
<li>To assist the yard labourers and lifters as may be needed.</li>
<li>To coordinate the constant supply, including delivery and collection, of CO2 and other gas cylinders to and from supplier and collection of stock from outside warehouses.</li>
<li>To maintain Company equipment in good order and condition, primarily by driving calmly and courteously.</li>
<li>To report any vehicle faults or damages immediately.</li>
<li>To ensure that the Company Vehicles are always kept in a clean condition, including washing of trucks used by internal drivers.&nbsp;</li>
<li>To wear personal protective equipment as per company policy.</li>
<li>To assist as necessary in other warehousing-related tasks including loading/unloading of trucks.</li>
</ul>


SKILLS &amp; COMPETENCIES: 

<ul>
<li>Possess Driving Licence Category C.&nbsp;</li>
<li>Possess a secondary level of education.</li>
<li>Be conversant in both Maltese &amp; English.</li>
<li>Have good literacy skills.</li>
</ul>

To assist the logistics operations by providing internal and external transportation services.

TASKS:

To drive company vehicles as needed both in and out of company premises if and when instructed...

Warehouse Driver

As the IT Junior Support Officer, you will be an integral member of the IT Infrastructure &amp; Operations Team, which forms part of the IT Department. You will report directly to the Senior IT Operations Support Officer. The position requires you to learn the business applications &amp; processes to enable you to support business users with queries, issues that arise and projects that will be assigned. Your area of focus will be Desktop Management, procurement, IT Inventory &amp; Help Desk.

RESPONSIBILITIES
Service Desk &amp; Support:
•	Log, prioritize, assign and follow-up of all service calls on computer hardware.
•	Troubleshoot system and computer problems, diagnosing and solve issues in a timely manner.
•	Assist team members and Business users with their IT needs.
•	Monitor the IT ticketing system and submit progress reports to the Team leader on a weekly basis.

Hardware &amp; Software Management:
•	Keep track of all computer hardware and software licenses.
•	Ensure that IT Stores is always kept in order and ensure adequate level of stock.
•	Procure and ensure sufficient inventory of computer-related supplies.
•	Prepare and ensure that purchase orders and invoices are processed as per company procedure and in a timely fashion.

Infrastructure &amp; Systems:
•	Oversee and maintain equipment such as video conferencing equipment and PABX system to ensure all is working in optimal condition.

User Onboarding &amp; Offboarding:
•	To prepare the necessary hardware and software for new employees.
•	To ensure that all hardware is collected and checked when an employee is terminated, and accounts are disabled in a timely fashion.

Documentation &amp; Training:
•	Upkeeping of technical documentation and maintain proper comprehensive emergency procedures.
•	Document procedures, and technical documentation.
•	To participate in induction courses and deliver the basic information of how the IT Operations function operates and how users are to report issues.

Administrative Support:
•	To provide administrative support and housekeeping activities

GENERAL
•	Be knowledgeable of the company polices &amp; procedures.
•	Adhere to the IT Change Management Policy and procedure.
•	Conduct research and propose to the Group IT Manager solutions for optimisation of systems that will bring benefits to the business operations.
•	Maintain confidentiality with regards to information being processed, accessed, or stored.
•	Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives.

SKILLS &amp; COMPETENCIES 
•	A Diploma/Advanced Diploma in IT/Computer Studies or an equivalent.
•	Good written and verbal communication skills.
•	Ambitious, good attitude, willing to learn and teamwork spirit.
•	Problem-solving skills and eye for detail.
•	Knowledge of how to repair and configure PCs and Laptops.
•	Knowledge of ITIL processes.
•	Sound Experience in Microsoft platforms and products such as Microsoft Office 365 &amp; other Microsoft Products.
•	Willing to work in multi-site organisations environment.
•	Must be willing to be on-call and travel to off-sites.

As the  IT Junior Support Officer, you will be an integral member of the IT Infrastructure &amp; Operations Team, which forms part of the IT Department. You will report directly to the Senior IT...

IT Junior Support Officer

General Soft Drinks Co Ltd in Malta is looking to recruit a Market Activator to join their team on a full-time basis. JOB OUTLINE: To develop the market and activate new outlets within an assigned territory while promoting company products and maximizing profit by retaining and controlling the execution of existing outlets and better activation. &nbsp;&nbsp;
TASKS:&nbsp;&nbsp;
<ul>
<li>To ensure merchandising standards are consequently executed to the highest level and outlet stock is managed properly.&nbsp;</li>
<li>To take care of accurate product placement in customers' outlets, product rotation, and product displays expanding in outlets.&nbsp;</li>
<li>To take part in promotional actions and activities organized by the Sales and Marketing Department.&nbsp;</li>
<li>To place company assets and other Company Activation material as per business needs.&nbsp;</li>
<li>To execute and implement all channel strategies for existing customers.&nbsp;</li>
<li>To identify business opportunities and discuss such opportunities with the Channel Activation Manager.&nbsp;</li>
<li>To visit existing outlets on regular basis strictly in accordance with the calling sequence.&nbsp;</li>
<li>To ensure proper activation in every outlet as directed by the Channel Activation Coordinators so to optimize sales through marketing strategies.&nbsp;</li>
<li>To build strong business relationships with customer&nbsp;</li>
<li>To collect data/information about the market and report to the Channel Activation Coordinators. To report competition activity such as deals on packages launched, new equipment used, and other information we consider meaningful.&nbsp;</li>
<li>To manage the placement of assets and promotions according to Company standards, ensuring return on investment criteria.&nbsp;</li>
<li>To be a positive and effective member of the Activation team and strive to achieve Company objectives.&nbsp;</li>
<li>To perform other duties or responsibilities specified by the superior, resulting from the actual and specific requirements of the job in each location.&nbsp;</li>
<li>Respond to dissatisfied customers with prompt resolution of any product or service problems that may occur.&nbsp;</li>
<li>To handle damages as per company procedures.&nbsp;</li>
<li>To collect data on the stock in outlets when required and instructed by the Channel Activation Coordinator.&nbsp;</li>
<li>To support the Sales team with the coordination and monitoring of PICOS and Must Stock Lists.&nbsp;</li>
</ul>
 SKILLS &amp; COMPETENCIES:&nbsp;&nbsp;
<ul>
<li>Computer-literate.&nbsp;</li>
<li>Fluency in English and Maltese.&nbsp;</li>
<li>Valid Driving License in Category B.&nbsp;</li>
<li>Applicants must be in possession of own vehicle.&nbsp;</li>
<li>Excellent communication and negotiating skills.&nbsp;</li>
<li>Previous experience in the food and beverage industry is preferred.&nbsp;</li>
<li>Outgoing and pleasant disposition.&nbsp;</li>
</ul>
 General Soft Drinks Co Ltd: The General Soft Drinks Co Ltd is responsible for manufacturing a wide range of soft drinks across Malta. We do this for brands owned by The Coca Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr. Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca Cola bottler and are the sole licensed bottler for products of TCCC in Malta. We employ over 240 people in Malta and Gozo at our manufacturing site, offices, and distribution centers. Our Company is committed to minimizing the environmental impact of our products and operations, with a particular focus on recycling, water stewardship energy, and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Nestea, Cappy Juices and Powerade. We also import, sell and distribute other brands including Monster, Bavaria, Stella Artois, Berlin Beer, Lowenbrau, Café Mauro and Evian on behalf of other brand owners.

General Soft Drinks Co Ltd in Malta is looking to recruit a Market Activator to join their team on a full-time basis. JOB OUTLINE: To develop the market and activate new outlets within an assigned...

Market Activator / Merchandiser

To carry out and oversee receipt, storage, requisitioning and issuing of supplies and materials, whilst monitoring inventory levels in all Company Stores.

TASKS:
<ul>
<li>To unload supplies or supervise unloading of parts by hand or utilising hand operated or motorised equipment.</li>
<li>To perform incoming inspections when required on all supplies and raw materials.</li>
<li>To issue supplies and materials from stores against a duly filled in requisition form.</li>
<li>To ensure all returns are accepted in the stores against the appropriate form.</li>
<li>To maintain Inventory System always updated on acceptance, transfer and issuing of supplies and materials. In the case of storekeepers who do not have access to the electronic inventory system, these are to ensure that the Store Coordinator is made aware so as to update accordingly.</li>
<li>To maintain a FIFO / FEFO system for all items in stores.</li>
<li>To participate in physical stock takes, as necessary.</li>
<li>To maintain good housekeeping and GMP in all stores, and to observe the weekly cleaning schedule.</li>
<li>To immediately report to the Stores Coordinator any damages and unaccounted stock of supplies and materials.</li>
<li>To monitor stock levels and report any abnormal stock levels to the Stores Coordinator.</li>
<li>To ensure that all work carried out in the Stores by Company employees and external contractors is according to health and safety regulations.</li>
</ul>

SKILLS &amp; COMPETENCIES
<ul>
<li>O Level standard.</li>
<li>Forklift Driving License or minimum experience.</li>
<li>One year minimum experience in a food storage facility.</li>
<li>Basic computer knowledge.&nbsp;</li>
<li>Organisational skills and an eye for detail.</li>
<li>Fluency in English and Maltese.</li>
</ul>

To carry out and oversee receipt, storage, requisitioning and issuing of supplies and materials, whilst monitoring inventory levels in all Company Stores.

TASKS:

To unload supplies or supervise...

Storeman

The Maintenance Engineer must ensure that production equipment is maintained and complies to Quality, Yield and Efficiency target/budget. Preventive Maintenance programs must be always implemented, to maintain all facility equipment in a safe working condition and to avoid equipment breakdowns. In the case of a breakdown the equipment must be made operational in the shortest possible time.&nbsp;
&nbsp;
Tasks: 
<ul>
<li>To ensure immediate attention is given to all equipment breakdowns to minimise line downtime and optimise yields, efficiencies and quality.&nbsp;</li>
<li>To prepare yearly preventive maintenance plans for all plant and auxiliary equipment, and to ensure that it is implemented efficiently.&nbsp;</li>
<li>To prepare a yearly maintenance budget covering capital investment, running expenses, consumables, consultancy/external interventions, workshops, spare parts and personnel, all to ensure a smooth running of the entire plant, at an optimum with respect to cost and plant efficiency.&nbsp;</li>
<li>To ensure that maintenance support is available to ensure that all facility equipment is running efficiently and effectively.&nbsp;</li>
<li>To constantly monitor all site and plant equipment to identify potential faults, thus initiating preventive/corrective action to minimise line downtime ad optimise yields and efficiencies.&nbsp;</li>
<li>To ensure that the correct level of service from the Maintenance, Process and Quality sections are coordinated ensuring that projects are delivered to the required specifications and deadlines.&nbsp;</li>
<li>To ensure that all energy-consuming equipment and any other equipment having impact on environment are included in the Company’s preventive maintenance program.&nbsp;</li>
<li>To verify that all maintenance work carried out is checked, to ensure that the desired results are obtained.&nbsp;</li>
<li>To ensure that spare parts levels are optimised with respect to risk and cost, considering equipment condition, and delivery time.&nbsp;</li>
<li>To ensure that all required information and data is logged/recorded and analysed, and that relevant corrective action is taken to avoid/minimise downtime and costs.&nbsp;</li>
<li>To ensure that all department resources are fully utilised, both with respect to man-hours, spare parts and consumables.&nbsp;</li>
<li>To ensure that all maintenance work is carried out according to health and safety regulations.&nbsp;</li>
<li>To ensure that all plant and auxiliary equipment is maintained according to valid health and safety standards and regulations.&nbsp;</li>
<li>To assist in coordinate technical projects for plant upgrades/modifications and yield/efficiency improvements.&nbsp;</li>
<li>To conduct employee performance reviews based on job descriptions to determine competency, knowledge and contribution of the maintenance technicians.&nbsp;</li>
<li>To prepare reports, analyse data, and make recommendations from improving plant operations and solving maintenance related problems.&nbsp;</li>
<li>To initiate and carry out projects that improves efficiency and / or reduces operating costs.&nbsp;</li>
<li>To track, analyse and improve KPIs.&nbsp;</li>
<li>To participate in objective setting, plan development and performance reviews of plant performance.</li>
</ul>

Skills and Competencies:
<ul>
<li>A Mechanical Engineering with minimum 3 years' experience or equivalent.</li>
<li>Analytical skills with a hands-on approach and be able to perform with minimum supervision.</li>
<li>A structured work approach and strong administrative skills.</li>
<li>Excellent communication and relationships building skills.</li>
<li>Excellent supervisory skills.</li>
<li>Giving importance to Health &amp; Safety.</li>
</ul>

The Maintenance Engineer must ensure that production equipment is maintained and complies to Quality, Yield and Efficiency target/budget. Preventive Maintenance programs must be always implemented,...

Maintenance Engineer

The Key Account Manager is responsible for managing the Company sales in key accounts in order to meet NSR, profit and volume goals specified by the Company’s strategic business plans as communicated by the National Sales Manager.
TASKS:
Key Account Management / Wholesalers
<ul>
<li>Responsible for achieving targeted NSR, volume and NSR/UC of designated customers, including managing credit, sales orders, deliveries, commercial deals/ contracts, damaged or expired products, total product age management, marketing and promotional opportunities.&nbsp;&nbsp;</li>
<li>Responsible for managing, with supervision of the National Sales Manager, negotiations and contracts (in line with commercial policy and approved budgets) with designated customers, to ensure implementation and execution of targeted MSL and PICOS (merchandising) standards as per brand guidelines and commercial annual plan to achieve set NSR, volume and NSR/UC targets.</li>
<li>Responsible for regularly tracking performance and implementation of contracted counter performances and action in case of any deviations vs agreed and contracted services with notification to National Sales Manager.</li>
<li>Responsible for regularly conducting performance analyses and reviews with the customers (min on quarterly level) to ensure professional communication, alignment to the set plan and identification of any further opportunities with customers.</li>
<li>Responsible for negotiating and implementing, with the support of the activation team, all planned activities as per brands and customer activity calendar and brand business plans.</li>
<li>Responsible to monitor in store performance and execution of competitive products.</li>
<li>Responsible for preparing annual Customer Business Plan for designated customers, based on strategies shared by the Commercial Excellence Manager and Marketing department, updating the plan on a regular basis (min quarterly) and sharing internally as required.</li>
</ul>
Skills &amp; Competencies 
<ul>
<li>Previous experience in sales management is required.</li>
<li>Knowledge of the FMCG sector is desirable and preferred.</li>
<li>Must possess a commercial flair.</li>
<li>Strong market and trade understanding.</li>
<li>Strong planning and organisational skills, with the ability to analyse data in order to identify improvements and successfully implement initiatives, is required.</li>
<li>Numerical literacy - being able to analyze and understand numbers, as well as forecasting.</li>
<li>Good problem-solving skills.</li>
<li>Good communication skills.</li>
<li>A diligent and well-presented individual who is driven and results oriented.</li>
<li>A strong command of Microsoft office tools.</li>
<li>Native level of Maltese and professional level of English is a must.</li>
<li>Must possess a clean driving license.</li>
</ul>

The Key Account Manager is responsible for managing the Company sales in key accounts in order to meet NSR, profit and volume goals specified by the Company’s strategic business plans as communicated...

Key Account Manager

We are seeking a dynamic and experienced Recruitment Specialist to join our Human Resources team. The ideal candidate will be responsible for managing the full recruitment lifecycle, from identifying hiring needs to onboarding top talent. You will play a vital role in shaping our team by attracting and hiring candidates who align with our values and business goals.

Key Responsibilities:
<ul>
<li>Collaborate with department heads to identify current and future hiring needs;</li>
<li>Develop and post job advertisements across various platforms;</li>
<li>Source potential candidates through various channels, including job boards, social media, and professional networks;</li>
<li>Screen CVs, conduct initial interviews, and coordinate further recruitment stages with hiring managers;</li>
<li>Manage the applicant tracking system and maintain recruitment records;</li>
<li>Organize and participate in career fairs;</li>
<li>Provide a positive candidate experience throughout the recruitment process;</li>
<li>Assist with onboarding processes for new hires;</li>
<li>Prepare recruitment reports and analytics as required.</li>
</ul>

Requirements:
<ul>
<li>Proven experience as a Recruitment Specialist, Talent Acquisition Specialist, or similar role;</li>
<li>Familiarity with Applicant Tracking Systems (ATS), HR databases and LinkedIn;</li>
<li>Knowledge of recruitment techniques and Maltese employment law;</li>
<li>Strong communication and interpersonal skills;</li>
<li>Ability to multitask and manage competing priorities;</li>
<li>Good communication skills;</li>
<li>Have strong time management skills;</li>
<li>Strong IT skills (Microsoft applications, especially Excel);</li>
<li>Have an eye for detail.</li>
</ul>

We are seeking a dynamic and experienced Recruitment Specialist to join our Human Resources team. The ideal candidate will be responsible for managing the full recruitment lifecycle, from identifying...

Recruitment Specialist

The Sales Coordinator will be an integral part of the Sales Department, responsible for coordinating the day-to-day operations and administrative functions that support the team. This role serves as the central link between the Sales Department and other internal functions, as well as between different levels within the sales hierarchy. The Sales Coordinator will also provide administrative support to the National Sales Manager (NSM).
While the role is primarily focused on internal coordination and support, occasional direct interaction with clients is expected, particularly in support of key account processes and customer service activities.

Responsibilities:
<ul>
<li>Coordinate all administrative processes within the Sales Department, ensuring the smooth flow of documents and communication across teams.</li>
<li>Manage the preparation, distribution, and tracking of sales-related documentation, including account openings, returns, credit applications, event/equipment requests, and merchandising materials.</li>
<li>Conduct credit history checks on behalf of Sales Managers for account openings and credit assessments.</li>
<li>Maintain and regularly update key trackers and reports such as:</li>
</ul>
-	Parallel Trade Reports
-	HORECA Project Tracker
-	Cooler Distribution Tracker
-	Loan and Marketing Agreements Tracker
-	Sales Rebates and Commercial Reports
<ul>
<li>Organize and maintain digital and physical filing systems for contracts, certificates, presentations, and procedural documents, including those stored on the Document Management System.</li>
<li>Prepare and compile reports, presentations, and meeting packs for the National Sales Manager (NSM), ensuring materials are ready at least two working days before scheduled meetings.</li>
<li>Take minutes during meetings as required and circulate them within 72 hours.</li>
<li>Manage and support special projects and ad hoc tasks assigned by the NSM, ensuring timely follow-up and execution.</li>
<li>Maintain and update a Routine Report Matrix outlining all standard reports, their owners, and issue frequency across the business.</li>
<li>Support the NSM and Field Sales Manager (FSM) in strengthening relationships with business partners, agents, and franchisors.</li>
<li>Assist in coordinating participation in corporate events, trade shows, and regional meetings in collaboration with the Events Coordinator and marketing team.</li>
<li>Handle incoming sales and marketing inquiries via phone, email, or website and direct them appropriately.</li>
<li>Provide logistical and document support for internal and external presentations, quotes, and proposals as requested by the sales team.</li>
<li>Monitor team deadlines, follow-ups, and delegated workstreams to ensure timely completion of tasks and deliverables.</li>
<li>Act as the first point of contact in the Sales Department, managing calls, visitors, and communications with professionalism and discretion.</li>
</ul>

Requirements:
<ul>
<li>An Advanced Level of education would be considered an asset.</li>
<li>Strong computer literacy is essential, with a solid working knowledge of Microsoft Office applications, particularly Outlook, Excel, and Word.</li>
<li>Familiarity with enterprise systems such as SAP, C4C, Aforza CRM, and the Therefore document management system will be considered a strong asset.</li>
<li>Ability to quickly learn and adapt to internal platforms and digital tools used for document handling, reporting, and communication.</li>
<li>Well-organised, punctual, and dependable, with the ability to manage multiple priorities efficiently.</li>
<li>Approachable and professional, with strong interpersonal skills and the ability to engage across all levels of the organisation.</li>
<li>Clear and confident communicator, both verbally and in writing.</li>
<li>Discreet, trustworthy, and capable of handling sensitive information with confidentiality and care.</li>
<li>Positive, proactive, and team-oriented, with the maturity to anticipate needs and to support both daily operations and broader team objectives.</li>
<li>Prior experience in an administrative or coordination role is essential, preferably within a fast-paced, deadline-driven environment.</li>
<li>Previous exposure to the FMCG sector will be considered a significant advantage.</li>
</ul>

General Soft Drinks Co Ltd:
The General Soft Drinks Co Ltd is responsible for manufacturing a wide range of soft drinks across Malta. We do this for brands owned by The Coca Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr. Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca Cola bottler and are the sole licensed bottler for products of TCCC in Malta. We employ over 240 people in Malta and Gozo at our manufacturing site, offices, and distribution centers. Our Company is committed to minimizing the environmental impact of our products and operations, with a particular focus on recycling, water stewardship energy, and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Nestea, Cappy Juices and Powerade. We also import, sell and distribute other brands including Monster, Bavaria, Stella Artois, Berlin Beer, Lowenbrau, Café Mauro and Evian on behalf of other brand owners.

The Sales Coordinator will be an integral part of the Sales Department, responsible for coordinating the day-to-day operations and administrative functions that support the team. This role serves as...

Sales Coordinator

The ERP Specialist is a crucial role in supporting and maintaining the organization's ERP system. This position requires a strong understanding of ERP principles, technical expertise, and excellent problem-solving skills. The individual will be responsible for ensuring the smooth and efficient operation of the ERP system, providing technical support to end-users, and implementing system enhancements.

RESPONSIBILITIES:

ERP System Administration: 
•	Manage daily operations of the ERP system, including user access control, data integrity, and system performance monitoring.
•	Perform regular system backups and disaster recovery procedures.
•	Troubleshoot and resolve system issues and errors.
•	Maintain system security and implement necessary security measures.

User Support: 
•	Provide technical support to end-users on ERP system functionalities and processes.
•	Assist users in resolving issues and answering questions related to the ERP system.
•	Conduct user training sessions and create user manuals and guides.

System Enhancements: 
•	Participate in the evaluation and implementation of new ERP modules and functionalities.
•	Conduct system upgrades and patches as required.
•	Work with business users to identify and implement process improvements within the ERP system.

Data Management: 
•	Ensure data accuracy and integrity within the ERP system.
•	Perform data entry and data migration tasks as needed.
•	Generate reports and analyse data to identify trends and areas for improvement.

Project Management:
•	Participate in ERP-related projects, including system implementations, upgrades, and integrations.
•	Assist in the planning and execution of project tasks.
•	Monitor project progress and ensure timely completion.

Compliance:
•	Ensure compliance with all relevant industry regulations and best practices related to ERP systems.
•	Stay up to date on the latest ERP technologies and best practices.

General
•	Expected to be fully knowledgeable about the company policies and procedures and adhere.
•	Responsible for fostering a proactive culture by implementing ways of working that are aligned with best practices.
•	Adhere to the IT Change Management Policy and procedure.
•	Conduct research and propose to your superiors’ solutions for optimization of systems that will bring benefits to the business operations.
•	Maintain confidentiality with regards to information being processed, accessed, or stored.
•	To maintain cordial relationships and a constant flow of communications with all personnel within the company to ensure maximum co-operation and team spirit.
•	Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives.
•	Performing any other additional duties that may arise from time to time.
•	Actively participating and taking on the assigned roles in case of an emergency requiring the activation of Business Continuity Plans

SKILLS &amp; COMPETENCIES 
•	Diploma in IT/Computer Studies or an equivalent.
•	2 years of experience working with ERP systems, preferably in SAP and/or Microsoft Dynamics
•	Strong understanding of ERP principles
•	Experience with SQL and database management is a plus.
•	Relevant industry certifications (SAP and/or Microsoft Dynamics) are a plus.
•	A strong can-do attitude with a high level of motivation.
•	Strong analytical and problem-solving skills
•	Organized and self-motivated team player with an eye for detail
•	Excellent coordination and communication skills
•	Ambitious, good attitude, willing to learn and promote teamwork spirit.
•	Must be willing to be on-call.
•	Carries a resilient and proactive personality.
•	Ability to work unsupervised and on own initiative.
•	Ability to work under pressure and prioritise tasks.

The ERP Specialist is a crucial role in supporting and maintaining the organization's ERP system. This position requires a strong understanding of ERP principles, technical expertise, and excellent...

IT ERP Specialist

This multifaceted role demands a blend of technical prowess, leadership acumen, and strategic thinking. The ideal candidate will be a hands-on leader adept at navigating change, managing budgets, tracking KPIs, fostering a successful team, and ensuring robust IT infrastructure and security.
TASKS:
1.	Hands-on:
•	Manage and maintain IT infrastructure: Oversee the smooth operation of servers, networks, storage, and other critical systems.
•	Implement and maintain security controls: Enforce security policies, configure firewalls, manage access controls, and conduct vulnerability assessments to safeguard sensitive data.
•	Troubleshoot and resolve IT issues: Diagnose and resolve technical problems efficiently, minimizing downtime and ensuring system availability.
•	Stay abreast of evolving technologies: Continuously learn and adapt to emerging trends in infrastructure and security solutions.
2.	Change Management:
•	Lead and manage IT infrastructure and security changes: Develop and execute comprehensive change management plans to minimize disruption and ensure successful implementation.
•	Communicate effectively with stakeholders: Clearly explain technical concepts to both technical and non-technical audiences, fostering collaboration and buy-in.
•	Train and support users: Provide clear and concise training on new technologies and processes, ensuring user proficiency and maximizing system utilization.
3.	Budgeting: 
•	Develop and manage IT infrastructure and security budgets: Allocate resources effectively, considering long-term needs, potential return on investment (ROI), and cost optimization.
•	Negotiate with vendors and service providers: Secure the best possible deals for hardware, software, and security solutions.
•	Monitor and track IT expenditures: Identify cost-saving opportunities and ensure adherence to budgetary constraints.
4.	KPIs:
•	Define and track key performance indicators (KPIs): Establish relevant metrics to measure the effectiveness and efficiency of IT infrastructure and security operations.
•	Analyze data and generate reports: Regularly evaluate KPI performance and provide insights to management for informed decision-making.
•	Continuously improve processes and systems: Leverage data-driven insights to identify areas for improvement and optimize performance.
5.	Leadership:
•	Provide strategic direction and vision: Shape the future of IT infrastructure and security, aligning with organizational goals and objectives.
•	Motivate and inspire team members: Foster a positive and collaborative work environment, promoting teamwork and individual growth.
•	Delegate tasks effectively: Empower team members and assign responsibilities based on strengths and skillsets.
6.	Mentoring:
•	Provide guidance and support to junior team members: Share knowledge, expertise, and career advice to help them develop their technical and professional skills.
•	Offer constructive feedback: Help team members identify areas for improvement and support their professional development.
•	Promote a culture of continuous learning: Encourage team members to stay up-to-date with industry trends and actively participate in professional development opportunities.
7.	Recruitment:
•	Develop and implement recruitment strategies: Identify and attract top talent for IT infrastructure and security positions.
•	Conduct interviews and assess candidates: Evaluate technical skills, cultural fit, and potential for success within the team.
•	Onboard new hires: Provide effective onboarding programs to integrate new team members seamlessly and ensure their success.
8.	General: 
•	Be knowledgeable and adhere to the company polices &amp; procedures.
•	Maintain confidentiality with regards to information being processed, accessed, or stored.
•	Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives.
SKILLS &amp; COMPETENCIES
•	Bachelor’s Degree/Diploma in IT/Computer Studies or an equivalent.
•	Minimum 4 years’ experience in a Team Leader or Management position.
•	Has the ability to drive the team deliver projects within the stipulated timelines and with quality.
•	Must have strong communication.
•	Must have strong problem-solving skills.
•	Ambitious, good attitude, willing to learn and promote teamwork spirit.
•	Experience in IT Networking &amp; IT Security methodologies.&nbsp;
•	Experience in Data Centre Infrastructure such as Servers, Storage, Clustering and Network Appliances.
•	Experience in Data Centre Applications such as VMware, Veeam, VPN, 3CX PABX Systems, and other relevant services
•	Experience in ITIL Processes &amp; IT Operations best practices.
•	Sound Experience in Microsoft platforms and products such as Microsoft Office 365 &amp; Advanced Threat Protection.
•	Experienced working in multi-site organisations environment.
•	Must be willing to be on-call and travel to off-sites.

This multifaceted role demands a blend of technical prowess, leadership acumen, and strategic thinking. The ideal candidate will be a hands-on leader adept at navigating change, managing budgets,...

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