As the IT Operations Support Officer, you will be an integral member of the IT Infrastructure &amp; Operations Team, which forms part of the IT Department. You will report directly to the Senior IT Operations Support Officer. The position requires you to learn the business applications &amp; processes to enable you to support business users with queries, issues that arise and projects that will be assigned. Your area of focus will be Desktop Management, procurement, IT Inventory &amp; Help Desk.	
TASKS:
Service Desk &amp; Support 
<ul>
<li>Log, prioritize, assign and follow-up of all service calls on computer hardware.</li>
<li>Troubleshoot system and computer problems, diagnosing and solve issues in a timely manner.</li>
<li>Assist team members and Business users with their IT needs.</li>
<li>Monitor the IT ticketing system and submit progress reports to the Team leader on a weekly basis.</li>
</ul>
Hardware &amp; Software Management 
<ul>
<li>Keep track of all computer hardware and software licenses.</li>
<li>Ensure that IT Stores is always kept in order and ensure adequate level of stock.</li>
<li>Procure and ensure sufficient inventory of computer-related supplies.</li>
<li>Prepare and ensure that purchase orders and invoices are processed as per company procedure and in a timely fashion.</li>
</ul>
Infrastructure &amp; Systems:

<ul>
<li>Oversee and maintain equipment such as video conferencing equipment and PABX system to ensure all is working in optimal condition.</li>
</ul>
User Onboarding &amp; Offboarding:
<ul>
<li>To prepare the necessary hardware and software for new employees.</li>
<li>To ensure that all hardware is collected and checked when an employee is terminated, and accounts are disabled in a timely fashion.</li>
</ul>
Documentation &amp; Training:
<ul>
<li>Upkeeping of technical documentation and maintain proper comprehensive emergency procedures.</li>
<li>Document procedures, and technical documentation.</li>
<li>To participate in induction courses and deliver the basic information of how the IT Operations function operates and how users are to report issues.</li>
</ul>
Administrative Support:
<ul>
<li>To provide administrative support and housekeeping activities</li>
</ul>
General:
Be knowledgeable of the company polices &amp; procedures.
Adhere to the IT Change Management Policy ad procedure.
Conduct research and propose to the Group IT Manager solutions for optimisation of systems that will bring benefits to the business operations.
Maintain confidentiality with regards to information being processed, accessed, or stored.
Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives.
SKILLS &amp; COMPETENCIES:
A Diploma/Advanced Diploma in IT/Computer Studies or an equivalent.
Good written and verbal communication skills.
Ambitious, good attitude, willing to learn and teamwork spirit.
Problem-solving skills and eye for detail.
Knowledge of how to repair and configure PCs and Laptops.
Knowledge of ITIL processes.
Sound Experience in Microsoft platforms and products such as Microsoft Office 365 &amp; other Microsoft Products.
Willing to work in multi-site organisations environment.
Must be willing to be on-call and travel to off-sites.

As the IT Operations Support Officer, you will be an integral member of  the IT Infrastructure &amp; Operations Team, which forms part of the IT Department. You will report directly to the Senior IT...

IT Operations Support Officer

This multifaceted role demands a blend of technical prowess, leadership acumen, and strategic thinking. The ideal candidate will be a hands-on leader adept at navigating change, managing budgets, tracking KPIs, fostering a successful team, and ensuring robust IT infrastructure and security.
TASKS:
1.	Hands-on:
•	Manage and maintain IT infrastructure: Oversee the smooth operation of servers, networks, storage, and other critical systems.
•	Implement and maintain security controls: Enforce security policies, configure firewalls, manage access controls, and conduct vulnerability assessments to safeguard sensitive data.
•	Troubleshoot and resolve IT issues: Diagnose and resolve technical problems efficiently, minimizing downtime and ensuring system availability.
•	Stay abreast of evolving technologies: Continuously learn and adapt to emerging trends in infrastructure and security solutions.
2.	Change Management:
•	Lead and manage IT infrastructure and security changes: Develop and execute comprehensive change management plans to minimize disruption and ensure successful implementation.
•	Communicate effectively with stakeholders: Clearly explain technical concepts to both technical and non-technical audiences, fostering collaboration and buy-in.
•	Train and support users: Provide clear and concise training on new technologies and processes, ensuring user proficiency and maximizing system utilization.
3.	Budgeting: 
•	Develop and manage IT infrastructure and security budgets: Allocate resources effectively, considering long-term needs, potential return on investment (ROI), and cost optimization.
•	Negotiate with vendors and service providers: Secure the best possible deals for hardware, software, and security solutions.
•	Monitor and track IT expenditures: Identify cost-saving opportunities and ensure adherence to budgetary constraints.
4.	KPIs:
•	Define and track key performance indicators (KPIs): Establish relevant metrics to measure the effectiveness and efficiency of IT infrastructure and security operations.
•	Analyze data and generate reports: Regularly evaluate KPI performance and provide insights to management for informed decision-making.
•	Continuously improve processes and systems: Leverage data-driven insights to identify areas for improvement and optimize performance.
5.	Leadership:
•	Provide strategic direction and vision: Shape the future of IT infrastructure and security, aligning with organizational goals and objectives.
•	Motivate and inspire team members: Foster a positive and collaborative work environment, promoting teamwork and individual growth.
•	Delegate tasks effectively: Empower team members and assign responsibilities based on strengths and skillsets.
6.	Mentoring:
•	Provide guidance and support to junior team members: Share knowledge, expertise, and career advice to help them develop their technical and professional skills.
•	Offer constructive feedback: Help team members identify areas for improvement and support their professional development.
•	Promote a culture of continuous learning: Encourage team members to stay up-to-date with industry trends and actively participate in professional development opportunities.
7.	Recruitment:
•	Develop and implement recruitment strategies: Identify and attract top talent for IT infrastructure and security positions.
•	Conduct interviews and assess candidates: Evaluate technical skills, cultural fit, and potential for success within the team.
•	Onboard new hires: Provide effective onboarding programs to integrate new team members seamlessly and ensure their success.
8.	General: 
•	Be knowledgeable and adhere to the company polices &amp; procedures.
•	Maintain confidentiality with regards to information being processed, accessed, or stored.
•	Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives.
SKILLS &amp; COMPETENCIES
•	Bachelor’s Degree/Diploma in IT/Computer Studies or an equivalent.
•	Minimum 4 years’ experience in a Team Leader or Management position.
•	Has the ability to drive the team deliver projects within the stipulated timelines and with quality.
•	Must have strong communication.
•	Must have strong problem-solving skills.
•	Ambitious, good attitude, willing to learn and promote teamwork spirit.
•	Experience in IT Networking &amp; IT Security methodologies.&nbsp;
•	Experience in Data Centre Infrastructure such as Servers, Storage, Clustering and Network Appliances.
•	Experience in Data Centre Applications such as VMware, Veeam, VPN, 3CX PABX Systems, and other relevant services
•	Experience in ITIL Processes &amp; IT Operations best practices.
•	Sound Experience in Microsoft platforms and products such as Microsoft Office 365 &amp; Advanced Threat Protection.
•	Experienced working in multi-site organisations environment.
•	Must be willing to be on-call and travel to off-sites.

This multifaceted role demands a blend of technical prowess, leadership acumen, and strategic thinking. The ideal candidate will be a hands-on leader adept at navigating change, managing budgets,...

IT Infrastructure Manager

Provide executive support to the Deputy GM. The position involves interaction at all levels within the companies and access to sensitive and confidential information necessitating considerable use of tact, diplomacy, discretion, and judgment. The Business Support Executive will operate within the framework of policies, objectives, and budgets established by the Deputy GM.
TASKS:
<ul>
<li>To perform required preparation and research to produce briefing materials and information on all significant matters that require the Deputy GM’ s attention.</li>
<li>Review and be familiar with all reports, giving input to standardise and improve reports. Review reports to provide and Executive Summary and be able to flag any concerns to the Deputy GM.</li>
<li>To assist the Deputy GM in the monitoring of Company business plans and various department KPI’ s.</li>
<li>To ensure timely delivery of routine business monitoring reports and weekly KPI’ s from the various Departments and highlight action areas immediately.&nbsp;</li>
<li>To assist the Deputy GM in organising meetings, taking meeting minutes, circulating the minutes and follow up of the actions following the specific meeting.</li>
<li>To prepare and collate reports/presentations according to the brief of the Deputy GM.</li>
<li>To manage the timely and accurate completion of special ad hoc projects as assigned by the Deputy GM.</li>
<li>To assist the Deputy GM in the development of timely and adequate strategic plans with the Senior Management Team to advance all the company’ s mission and objectives and to promote revenue, profitability, and growth as an organization.&nbsp;</li>
<li>To maintain and update the office filing system and respective database. This includes electronic filing of documents. Ensure that important documents such as contracts, certificates, etc are saved in both hardcopy and softcopy</li>
<li>To act as the office gatekeeper, ensuring that calls and visitors are directed to the correct key people within the organisation and that such calls and visitors are handled in highly professional manner, thus leaving them with a positive first impression of the Company.</li>
</ul>
Requirements
<ul>
<li>Excellent Communicator</li>
<li>Ability to work under pressure</li>
<li>Multitasker</li>
<li>Prioritise workload</li>
<li>Attention to detail</li>
<li>Organisation and time management</li>
</ul>

Provide executive support to the Deputy GM. The position involves interaction at all levels within the companies and access to sensitive and confidential information necessitating considerable use of...

Business Support Executive (Deputy GM)

The Brand Manager will be accountable for consumer and market trends-driven opportunity identification and development of marketing strategies and programs to drive profitable volume growth for the Beer brands. &nbsp;

Key Responsibilities- 
Accountable for developing and implementing brand strategy and key initiatives to ensure profitable growth of volume and revenue.

Accountable to deliver, together with HOM and sales, brand annual and monthly targeted volumes, NSR, gross margin and NC for assigned brands.

Accountable for planning and execution of all communications and media actions on all channels, including online and social media.

Accountable for creating and managing the annual activity calendar to establish and maintain product branding and achieve targeted volume, revenue and margin growth.

Shared responsibility with other team members to exchange best practices, and support development and implementation of processes and projects for the benefit of the brand, department, and the company.

Requirements

3 year&#39;s experience in a similar role

FMCG Experience

The Brand Manager will be accountable for consumer and market trends-driven opportunity identification and development of marketing strategies and programs to drive profitable volume growth for the...

Brand Manager

General Soft Drinks Co Ltd in Malta is currently looking to recruit a Marketing and Sales Analyst to join their team on a full-time basis. Job Role: The position will be supporting the Marketing and Sales Analyst, as well as the Sales and Marketing Department in the preparation and update of various reports and analyses required by the departments. Tasks:&nbsp;&nbsp;
<ul>
<li>Ensuring that various regular reports are prepared and issued correctly and on time&nbsp;</li>
<li>Responsible to collect, analyse and transfer into insights all market data, incl scanning data from various customers (where available)&nbsp;</li>
<li>Create and maintain databases and continuously capture and interpret market data to support the various roles in the department&nbsp;</li>
<li>Support the Sales &amp; Marketing Department in the preparation of ad hoc reports.&nbsp;</li>
</ul>
 Requirements:&nbsp;&nbsp;
<ul>
<li>Excellent analytical and conceptual thinking skills&nbsp;</li>
<li>Proven knowledge of data collection methods&nbsp;</li>
<li>Proficient user of Microsoft Office (especially Excel)&nbsp;</li>
<li>The ability to work with accuracy and precision&nbsp;</li>
<li>Maintain confidentiality for sensitive information&nbsp;</li>
<li>Excellent communication skills in English, ideally also Maltese&nbsp;</li>
<li>Ideally holding a BSc in statistics or equivalent. General Soft Drinks Co Ltd: General Soft Drinks Co Ltd is responsible for manufacturing a wide range of soft drinks across Malta. We do this for brands owned by The Coca-Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca-Cola bottler and are the sole licensed bottler for products of TCCC in Malta. We employ over 240 people in Malta and Gozo at our manufacturing site, offices, and distribution centres. Our Company is committed to minimizing the environmental impact of our products and operations, with a particular focus on recycling, water stewardship energy, and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Nestea, Cappy Juices and Powerade. We also import, sell and distribute other brands including Monster, Bavaria, Stella Artois, Berlin Beer, Lowenbrau, Café Mauro and Evian on behalf of other brand owners.</li>
</ul>

General Soft Drinks Co Ltd in Malta is currently looking to recruit a Marketing and Sales Analyst to join their team on a full-time basis.Job Role:The position will be supporting the Marketing and...

Marketing and Sales Data Analyst

General Soft Drinks Co Ltd in Malta is currently looking to recruit a&nbsp;Territory Sales Manager&nbsp;to join their team on a full-time basis. 
 
Responsibilities:
<ul>
	<li>Guide and manage the sales force to develop accurate weekly customer demand forecasting</li>
	<li>Ensure that the sales team adheres to Company procedures with regard to Sales Contracts, and ensure these have the necessary evaluations, recommendations, and signatures</li>
	<li>Identify and capitalize on marketplace competitive concerns and opportunity gaps while maintaining a cost/benefit positive focus</li>
	<li>Responsible for the commercial aspect of the selected Key Account including managing Credit, orders, deliveries, commercial deals/ contracts, damaged or expired products and the development of new products</li>
	<li>Develop strategies which strengthen salespeople in order to be the buyer&rsquo;s first-choice sales force.</li>
</ul>
 
Requirements:&nbsp;

<ul>
	<li>A strong commercial acumen with a least five years&rsquo; experience in the Maltese FMCG business, preferably with knowledge of the beverage industry</li>
	<li>Excellent Communication, Negotiation and Analytical skills</li>
	<li>Fluency in both Maltese &amp; English</li>
	<li>The ability to think strategically in order to capture present market trends, define a vision of the future, set an agenda and lead the team to achieve this vision</li>
	<li>An outgoing personality with excellent Interpersonal, Teambuilding and Leadership skills</li>
	<li>A self-starter and team player with a strong drive to achieve targets.</li>
</ul>
 
General Soft Drinks Co Ltd: 
The General Soft Drinks Co Ltd is responsible for manufacturing a wide range of soft drinks across Malta. We do this for brands owned by The Coca Cola Company (TCCC) including Coca-Cola, Diet Coke, Coke Zero, Fanta, Dr. Pepper, Sprite, Schweppes, and Kristal. We are an independent Coca Cola bottler and are the sole licensed bottler for products of TCCC in Malta. We employ over 240 people in Malta and Gozo at our manufacturing site, offices, and distribution centers. Our Company is committed to minimizing the environmental impact of our products and operations, with a particular focus on recycling, water stewardship energy, and climate protection. Through our sister company, GSD Marketing Ltd we sell and distribute TCCC products manufactured in Malta as well as import, sell and distribute other TCCC products including Nestea, Cappy Juices and Powerade. We also import, sell and distribute other brands including Monster, Bavaria, Stella Artois, Berlin Beer, Lowenbrau, Caf&eacute; Mauro and Evian on behalf of other brand owners.

General Soft Drinks Co Ltd in Malta is currently looking to recruit a&nbsp;Territory Sales Manager&nbsp;to join their team on a full-time basis.

Responsibilities:

	Guide and manage the sales...

Territory Sales Manager

JOB OUTLINE:	Responsible for Funds and Documents passing through the Cashier office and Settlement of Sales transactions.&nbsp;
TASKS:
Prepare and receive sales transaction documents together with relevant monies from customers and employees (incl. Self-employed truck drivers), disburses monies, and records these monetary transactions as required by the company.&nbsp;
Checks sales documents to ensure that these have been completed properly (re empties and evidence of delivery) and ensure that conditions and instructions contained therein have been adhered to (terms of sale or other specific instructions). Sorts and files said documents as instructed.
Counts money to verify amounts and counter checks accuracy with corresponding sales documents. Issues receipts for funds received, gives change, and cashes payroll cheques.
On inputting sales transaction documents into SAP, to make sure that outlet number, name, amount etc. tallies between document submitted and as processed in SAP.
Performs route settlement from the financial to the inventory settlement stage and closes route settlement transactions daily unless otherwise instructed.&nbsp;
Prepares daily takings for bank deposit in accordance with Cash in Transit procedures.
Maintains and balances petty cash fund.&nbsp;
Takes part in stock takes when necessary.
Operates office equipment such as computer terminal, money counting machines and money safe.
SKILLS &amp; COMPETENCIES
Maltese Speaking
Basic computer knowledge.
Basic math skills.
Attention to detail.
Excellent communication skills.

JOB OUTLINE:	Responsible for Funds and Documents passing through the Cashier office and Settlement of Sales transactions.&nbsp;
TASKS:
Prepare and receive sales transaction documents together with...

Route Settlement Cashier

GSD is currently seeking to recruit a Head of Sales and Marketing to lead the respective teams and drive the overall growth strategy for the organization. The Head of Sales and Marketing will report to the General Manager and is responsible for planning, organizing, and directing the Marketing and Sales Departments in support of the company’s business strategy, with a focus on growing revenue, increasing market share, and contributing to overall company growth and profitability. This leadership role involves developing and executing innovative sales and marketing strategies in collaboration with our principals. The ideal candidate will have a proven track record of success in driving market expansion and brand development within the FMCG industry.
&nbsp;Requirements:
•	Education:
o	Bachelor's degree in Sales, Marketing, or a related field.
o	A Master’s degree in management is preferred.
•	Experience:
o	Minimum of 7 years of experience in sales and marketing, with at least 3 years in a senior leadership role within the FMCG industry.
o	Proven track record of driving revenue growth, brand management, and market expansion.
o	Strong experience in business planning, budget management, and achieving financial targets.
o	Expertise in driving sales growth in competitive markets.
•	Skills:
o	Exceptional leadership and team management skills, with the ability to inspire and motivate teams.
o	Strong strategic thinking and advanced analytical abilities.
o	Proficiency in customer segmentation, targeting, and relationship-building strategies.
o	Strong financial acumen, with experience managing large-scale budgets.
o	Ability to adapt quickly and effectively to changing market conditions.
&nbsp;
For the right candidate, this is an exciting opportunity to work with world renowned brands and to lead a dynamic team towards achieving the Company’s strategic goals.

GSD is currently seeking to recruit a Head of Sales and Marketing to lead the respective teams and drive the overall growth strategy for the organization. The Head of Sales and Marketing will report...

Head of Sales & Marketing

We are looking for a highly experienced and strategic Senior Brand Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing brand strategies that drive brand awareness, customer loyalty, and overall business growth. You will work closely with cross-functional teams to ensure brand consistency and alignment with company goals. The ideal candidate will have a strong understanding of consumer behavior and market trends, as well as excellent leadership and communication skills. Responsibilities: - Develop and implement brand strategies and plans to achieve business objectives - Conduct market research and analyze consumer insights to identify opportunities for brand growth - Collaborate with cross-functional teams to ensure brand consistency across all touchpoints - Manage and monitor brand budgets and track ROI of marketing campaigns - Lead the development and execution of creative and innovative marketing campaigns - Monitor and analyze market trends and competitor activities to identify potential threats and opportunities - Act as a brand ambassador and ensure brand messaging is consistent and effective - Develop and maintain strong relationships with key stakeholders, including internal teams and external partners - Provide guidance and mentorship to junior team members Requirements: - Bachelor's degree in marketing, business, or a related field - Minimum of 3 years of experience in brand management or marketing - Proven track record of developing and executing successful brand strategies - Strong understanding of consumer behavior and market trends - Excellent leadership and communication skills - Ability to work collaboratively with cross-functional teams - Experience managing budgets and tracking ROI - Creative and innovative mindset - Strong analytical and problem-solving skills - Ability to thrive in a fast-paced and dynamic environment - Previous experience in the FMCG sector is a plus.

We are looking for a highly experienced and strategic Senior Brand Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing brand strategies that...

Senior Brand Manager

This role offers an exciting opportunity for a driven and tech-savvy individual to contribute to the success of our organization by bridging the gap between IT and business needs. As an IT Junior Business Solutions Specialist, you will play a key role in identifying business challenges, developing, and implementing IT solutions, and driving positive change.

RESPONSIBILITIES:

Hands-on Support:

<ul>
	<li>Assist with data collection and analysis to identify business challenges and opportunities for improvement.</li>
	<li>Participate in the development and implementation of IT solutions, including software selection, configuration, and testing.</li>
	<li>Provide technical support to internal users and assist with troubleshooting issues.</li>
	<li>Conduct user training and documentation for new systems and processes.</li>
</ul>

Change Management:

<ul>
	<li>Support the development and implementation of change management plans for IT solutions.</li>
	<li>Communicate effectively with stakeholders to ensure understanding and adoption of new technologies and processes.</li>
	<li>Assist with user training and change management activities.</li>
</ul>

Budgeting and KPIs:

<ul>
	<li>Assist with the development and monitoring of IT project budgets.</li>
	<li>Track key performance indicators (KPIs) for IT solutions and report on progress towards objectives.</li>
	<li>Conduct cost-benefit analysis for proposed IT solutions.</li>
</ul>

Assisting the Business Technology Manager:

<ul>
	<li>Manage assigned projects and tasks independently with minimal supervision.</li>
	<li>Attend meetings, take notes, and prepare reports as needed.</li>
	<li>Conduct research and prepare presentations on relevant IT topics.</li>
	<li>Stay up to date on the latest IT trends and technologies.</li>
</ul>

GENERAL

<ul>
	<li>Expected to be fully knowledgeable about the company policies and procedures and adhere.</li>
	<li>Responsible for fostering a proactive culture by implementing ways of working that are aligned with best practices.</li>
	<li>Adhere to the IT Change Management Policy and procedure.</li>
	<li>Conduct research and propose to your superiors&rsquo; solutions for optimization of systems that will bring benefits to the business operations.</li>
	<li>Maintain confidentiality with regards to information being processed, accessed, or stored.</li>
	<li>To maintain cordial relationships and a constant flow of communications with all personnel within the company to ensure maximum co-operation and team spirit.</li>
	<li>Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives.</li>
	<li>Performing any other additional duties that may arise from time to time.</li>
	<li>Actively participating and taking on the assigned roles in case of an emergency requiring the activation of Business Continuity Plans</li>
</ul>

SKILLS &amp; COMPETENCIES

<ul>
	<li>Diploma in IT/Computer Studies or an equivalent.</li>
	<li>Experience in Project Management.</li>
	<li>Strong communication and problem-solving skills.</li>
	<li>Experience dealing with external stakeholders.</li>
	<li>Ambitious, good attitude, willing to learn and promote teamwork spirit.</li>
	<li>Sound Experience in Microsoft platforms and products i.e., Word, Excel, and PowerPoint.</li>
	<li>Experienced working in multi-site organisations environment.</li>
</ul>

SKILLS &amp; COMPETENCIES

<ul>
	<li>Diploma in IT/Computer Studies or an equivalent.</li>
	<li>Experience in Project Management.</li>
	<li>Strong communication and problem-solving skills.</li>
	<li>Experience dealing with external stakeholders.</li>
	<li>Ambitious, good attitude, willing to learn and promote teamwork spirit.</li>
	<li>Sound Experience in Microsoft platforms and products i.e., Word, Excel, and PowerPoint.</li>
	<li>Experienced working in multi-site organisations environment.</li>
</ul>

This role offers an exciting opportunity for a driven and tech-savvy individual to contribute to the success of our organization by bridging the gap between IT and business needs. As an IT Junior...

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